Right of Withdrawal
Right of withdrawal for physical products (shop orders)
As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day
- you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must notify us at:
Vectormed
GmbH
4x4-guide.com
Gewerbepark Odenwald 1
64760 Oberzent, Germany
Email: info@4x4-guide.com
Phone: +49 (7026) 6016010
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the withdrawal form template below, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a different delivery method than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the date on which we received your notice of withdrawal.
We will use the same means of payment that you used in the original transaction unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
You must return the goods to us without delay and in any event not later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
Exclusion of the Right of Withdrawal for Services (e.g., Tours & Trainings)
The right of withdrawal does not apply to contracts for the provision of services related to leisure activities (e.g., guided tours, trainings), where the contract provides for a specific date or period of performance (according to Section 312g (2) No. 9 BGB).